Delete your account
You can delete your Boss account whenever you like. Here is how, and what happens when you do.
In the app or on the web
- Sign in to Boss in the iPhone or Android app, or on the web.
- Open Settings, then Account.
- Choose Delete account and confirm with the code we email you.
Without the app
If you no longer have the app or cannot sign in, email privacy@capissoboss.com from the address you use for Boss, with the subject “Delete my Boss account”.
We will email you a code to confirm the request really came from you. Once you confirm, we delete the account and write to tell you it is done. We aim to reply within [RESPONSE TIME].
What is deleted
- Your account, name and email address.
- Your passkeys, sessions and devices. You are signed out everywhere.
- Your connections to Claude or ChatGPT.
- Your memberships of workspaces and businesses.
What stays
Things you captured into a shared business belong to that business, so they stay for the other members. They are shown as added by a former member. If you want particular captures removed, delete them before you delete your account, or ask the workspace owners.
The audit log keeps a record that an account was deleted, without any content, for 2 years.
If you are the last owner
A workspace always needs an owner. If you are the only one, make another member an owner first, or delete the workspace. A deleted workspace can be restored for 30 days, then it is removed for good.